Owner Frequently Asked Questions
Our first step is to inspect your property and recommend any changes that need to be made before it’s ready for the market. Then, we price it competitively and market it aggressively. Our vacancy and turnover rates are low, ensuring you don’t lose a lot of rental income.
We do a thorough market analysis to determine what similar homes to yours are renting for in your local area. Our approach is to make you the most money possible without extending your vacancy. We conduct a rental review every year and make recommendations about whether you should raise the rent on your present tenants.
Our screening process is thorough and detailed. We check an applicant’s credit, nationwide criminal background and eviction history. We verify income and employment and talk to current and former landlords.
Tenants may request maintenance and repairs through our online portal system. They can also call us during emergencies and we will respond right away. Our policy is to work with licensed and insured vendors only, and we’ve developed positive relationships that results in tenant satisfaction which results in longer tenancy and profitability for our owners.
All of our lease agreements have specific due dates for rent and state the late fees that will be charged if rent isn’t paid on time. If your tenant isn’t paying rent, we post the appropriate notices and manage the eviction process. We rarely have to evict the tenants we place.
If a tenant does not pay rent, we send the notice as required by law, and turn the file over to the attorney to begin the eviction process.
Accepting online rental payments from our tenants allow us to pay you faster. Your funds will be deposited after rent is received, and we deduct any expenses as well as our management fee.
We like to focus on property management, but if you’re interested in buying or selling a rental home, we can assist you.